How can we help?

Got a question? Check out our FAQ page and it might already be answered!

  • Why should I use the CostX® Educational version?

    CostX® Educational version is a free software geared towards quantity surveying, estimating and construction management courses. CostX® is used in over 80 countries by construction giants such as AECOM, Turner & Townsend and Gleeds. It is crucial that students are exposed to trending technologies in the industry and academic institutes who have already embarked on the journey have found that students have a conspicuous advantage transitioning their way into the work force.

  • Why is the CostX® Educational version free?

    The global construction industry has been slow in adopting new technologies. While globalization has helped other industries prosper, the construction sector has stagnated over the least 40 years due to severe fragmentation. Exactal recognises that the key in reforming the industry lies in greater collaboration through digitalization, and as part of our commitment to upskill the industry from the ground up, we allow students to access and learn CostX® for free.

  • What are the steps and paperwork involved with getting the licences?

    There is no paperwork, terms & conditions or commitment at all. Just let us know which faculty & course you intend to teach CostX® in, the type of licences and the number of licences needed and we are good to go.

  • What is the limit for the number of licences an institute is eligible for?

    There is no limit to the number of licences an institute can receive, however, if it is a very large amount, we will have to verify the usage and installation location.

  • What licence types are available for universities?

    We offer two different types to assist with university set-up- Institutional and Educational Network. The CostX® Educational version comes with various restrictions to prevent commercial usage. These restrictions are only marginal and should not hinder the academic value of the software. Contact us here for detailed restrictions.

  • What are the differences between the Institutional and Educational Network Licences?

    Both licence types are for campus installation and bear the same functionalities. They only differ in their IT setup catering for the different IT configurations of a particular institute. Generally, if you will only be needing a small number of licences to be used at a certain lab, then the Institutional setup will suffice. On the other hand, if you will be needing a greater number of licences to be used throughout campus, then the Educational Network licences will be more appropriate.

  • Can I or my students get a copy of the Educational version installed onto a personal computer?

    This is possible, we understand that lecturers and students may want a personal copy of CostX® to carry on working away from campus. Please apply for a personal licence here – once approved, you will be sent an automated email with your serial and installation instructions.

  • How long will it take me to learn CostX® to be able to teach my students?

    With a modern Windows look and feel, the CostX® interface is a breeze to use. CostX® was custom-built by award-winning software engineers to meet the needs of the quantity surveying and estimating practices. This intuitive software design has a relatively short learning curve and our Introductory training takes only 6 hours to work through. Overall, the average person could master CostX® in 2 -3 weeks.

  • Are there any resources or training to get familiar with the software?

    Yes, we offer free training packs for academic staff to download. These packs can be sent once you have successfully implemented CostX® licences into your institute. We also have free webinars which are updated regularly – the webinars can be assessed here. You could also opt for one of our onsite trainings which is charged at the commercial price. More information on the onsite training can be reviewed here.

  • What are the best practises to implement CostX® into my course?

    Please refer to our How is CostX® Implemented page here for some basic tips and tricks. For a more detailed summary, you can contact us here and we can send through some documentation to help you out!

  • When will my licences expire and how can I renew them?

    By default, all licences are set to expire on the 30th June or 31st December for institutes based in the Northern hemisphere and Southern hemisphere respectively. The year of expiration is relative to when you submitted the application. For example, if you are based in the Southern hemisphere and you applied for a licence in January 2018 or November 2018, in both cases your licence will expire on 31st Dec 2018. When your licence has expired, you can simply reapply again for the year ahead.